Altitude Comfort 10-Step Furnace Repair Service Process

Our Customer Care team will send you an email confirming your appointment that includes both your technician’s name, and his or her picture. We do this so you’ll know who is coming to your home, and the scheduled arrival time window.

When your technician arrives, the first thing he or she will do is sit down with you to discuss the problem you’re having with your furnace, as well as any other information on your system that might be helpful.

Your technician will then explain how our furnace repair process works, so you’ll know what to expect as he begins troubleshooting the problem.

Your technician will also explain how our Straightforward Furnace Repair Pricing works, and well how it benefits you.

Your tech will begin the diagnostic sequence to determine what is causing the problem with your furnace.

After diagnosing the problem with your furnace, your technician will prepare a Service Recommendations form detailing the work that needs to be done and review the best repair options with you. You can then authorize the repair option you want your technician to proceed with.

After you authorize the furnace repair service you want to go with, your technician can get the system working so your house will be comfortable again quickly.

After the repair has been completed, you and your technician can wrap up the paperwork and take care of payment.

Your technician will tidy up his work area, and make sure everything is clean before he leaves.

We’ll send you a follow-up email about your service experience, and a member of our Customer Care team will call you to make sure you were completely satisfied with the service your technician provided.